Business Development - Team Leadership – Salesmanship
Sales Management -Customer Service Management- Territory Management
Warehouse management – Inventory Analyst
Detail oriented with a high quality output.
Comfortable working in fast-paced environment; able to adapt to change quickly.
Excellent verbal, Written English, Arabic, Urdu and Pashto expression.
Computer literacy of MS office especially in Excel, Internet, Installation, Outlook and troubleshooting
Demonstrate leadership through proactively providing operational feedback to deliver efficiency gains.
Previous unconventional customer services experience a plus.
Effectively share knowledge and learning with team.
Good in making close relationship and excellent communication skills.
Able to effectively multi-task and remain cool under pressure.
Self-starter with proven organizational and problem-solving skills.
Sales Initiatives, Dedicated, Committed and responsible to continuous efforts to achieve the goals of the organization.
Investigative mindset eager to solve problems.
Ensure appropriate safety procedures for transporting hazardous and non-hazardous material are followed
Ensure high level of customer service is emphasized at all levels
Carry out all supervisory responsibilities in accordance with the organization’s policies and procedures
Develop policies and procedures as needed
Review staff requirements and participate in recruiting activities, training and scheduling of personnel
Provide staff performance reviews and resolve employee problems
Ensure drivers are performing all of their necessary tasks and responsibilities
Maintain frequent contact with management staff and employees
Participate in short and long term market strategy development and implementation
Assist in the development and use of budget/fiscal and inventory control programs
Ensure all administrative requirements are completed in a timely manner - Mentor and assist employees
Conduct weekly / monthly safety meetings
Manage staff of drivers and mechanics
Ability to maximize utilization of equipment and personnel while ensuring equipment and people are adherent to DOT rules and regulations
Ability to effectively communicate with customers
Dealing with all subdealer whom got the dealership in the kingdom and fulfilling their all requirement related to spare parts.
Develop effective parts processes for both internal and external customers and maintain an inventory for all service departments and coordinate with various vendors to obtain all discounts
Train all parts personnel in sales and inventory procedures and participate in all sales meetings.
Prepare monthly and annual sales plans and targets and evaluate all activities for department.
Design various merchandising strategies and monitor inventory of all physical parts and oversee all return processes for parts.
Maintain all warranty claims and assist in all changes and coordinate with vendors for all shipping delays to ensure compliance to time.
Manage all purchase orders and resolve any discrepancy for all purchase orders.
Identify and resolve all issues in parts department and ensure achievement of all short and long term objectives. Struggling and sharing the new ideas for customer satisfaction.
Parts ordering to the manufacturer (Hyundai & Cummins) for kingdom wise all branches.
Parts analysis of the shortfall on daily basis to maintain its level.
Distributing the all arrived shipment between the all branches as per their ideal quantities.
Follow up the shipment with the concern courier which dispatched by supplier.
Coordination between the Head office and manufacturer.
Identify business opportunities and target markets
Make initial customer contact through visits or calls
Identify each potential customer’s needs
Formulate business proposals according to customers’ business needs
Negotiate prices and variations in prices and specifications
Manage account management and expansion activities
Develop new opportunities and close existing ones
Build meaningful relationships within the company and outside
Develop detailed territory plans
Ensure appropriate and timely delivery of service and products
Follow up on service and / or product once the delivery has been made
Research market trends and products
Arrange meetings with potential clients
Challenge objections in order to get the customer to buy a product
Liaise with suppliers to ensure appropriate product delivery
Check quantity and quality of products prior to delivery
Record sales information and maintain customers’ records
Make rapid calculations of costs in order to provide temporary quotations
Prepare sales reports by analyzing and summarizing information
Review self sales performance with a view to improve it
Generate sales leads through telephone and email contact and direct them to appropriate sales team members
Respond to inquiries regarding the company’s services and products according to company policy and protocol
Take orders over the telephone and in person and punch them into the sales system / database
Provide customers with information on the statuses of their orders and inquire into their preferred methods of payment
Assist sales teams in achieving sales outcomes and goals by providing logistical and administrative support
Provide support in carrying out dedicated sales activities and promotions to help meet sales targets
Organize and make arrangements for sales meetings, conferences and seminars
Create and maintain a clear channel / liaison between sales and production departments
Develop correspondence for both in-house and customer communication purposes
Receive, sort and distribute incoming mail to intended recipients
Create and maintain accurate records of customers and ensure that all records are backed up on a regular basis
Assist administrators in preparing and distributing schedules for staff members and oversee them to ensure that they are performing accordingly
All the management and administrative activities.
Reporting to head office through email and fax.
Concentration on display and telenor product in the market.
Customer care.
Costs and Financial Decisions
Sale and supervision of telenor product in the market.
Entering data regarding, sales, profits, bills payable, salary payable and other transactions in a timely fashion.
Supervision of telenor tower in the specific area.
Preparing financial statements on either a regular schedule.
Supervision of whole the sale men.
Arrange meeting between staff and higher management.
Providing new information from head office to sale staff.